🔁 Returns & Exchanges

60-Day Quality Guarantee, Free Returns for Faulty Items

At stanlg, we care deeply about the quality of your experience—every bottle, every detail. If something isn’t right with your order, we’ll make it right.

We offer a 60-day return & exchange policy for any product with quality issues.
If your item arrived damaged or defective, you’re fully covered—no extra fees, no stress.

✅ How It Works

1. Contact Us
Email us at support@stanlg.com within 60 days of receiving your order.
Please include your order number and a brief description of the issue (photos are helpful too!).

2. Free Return Shipping (Quality Issues Only)
If your return is due to a fault or defect, we’ll cover the return shipping—no cost to you.

3. Fast Refund or Exchange
Once your return arrives at our warehouse, we’ll process your refund or send out your replacement within 5–7 business days.

📩 Return Eligibility

We accept returns or exchanges only in cases of quality issues, including:

  • Damaged or defective items
  • Incorrect products received

To qualify, items must be:

  • Unused and in original condition
  • Returned with original packaging

Note:
Returns for personal reasons (such as change of mind or style preference) are not accepted at this time.

🔄 Exchange Policy

Need a replacement due to a defect?
Just let us know in your return email. We’ll ship out your new item quickly, with no added cost.

đŸ‡ȘđŸ‡ș EU Customer Rights

As an EU customer, you have a 14-day statutory right to cancel your order, no reason needed.
However, stanlg’s 60-day quality guarantee goes beyond the legal minimum—for your peace of mind.

💬 Questions?

We’re here to help.
đŸ“© Email us anytime at support@stanlg.com and we’ll respond as soon as possible.

Shop with confidence.
Because with stanlg, quality is more than a promise—it’s a guarantee.