🤍 Support & Care

You’re not just a customer—you’re part of our story.

At stanlg, we don’t believe in transactional service. We believe in connection, care, and showing up when it matters—before, during, and long after your order arrives.

Whether you need help with a product, have a question, or simply want to share your experience—we’re here for you.

💌 Contact Us Anytime

Need support? We make it easy to reach us.

  • 📧 Email: support@stanlg.com
  • 🕐 Response Time: Within 1–2 business days

Real people, thoughtful replies. No bots. No runarounds.

🤲 How We Care

When you reach out to us, we promise:

  • To listen fully, without assumptions
  • To respond clearly, with helpful answers
  • To follow up, until your concern is resolved
  • To treat every question like it matters—because it does

Whether you’re tracking an order, dealing with a faulty item, or just unsure which bottle fits you best—we’re here with kindness and clarity.

🌱 Our Support Ethos

We believe customer care is an extension of our values:

  • Empathy over automation
  • Transparency over scripts
  • Consistency over shortcuts
  • Humanness over perfection

💬 Common Things We Help With

  • Order tracking & shipping questions
  • Returns & exchanges for quality issues
  • Care instructions & product compatibility
  • Gift & customization inquiries
  • Community giving and our Ripple Effect program

🙏 Thank You

Your trust means everything to us. When you reach out, you’re not interrupting us—you’re the reason we’re here.

stanlg isn’t just a brand. It’s a growing circle of people who believe in thoughtful design, hydration with heart, and community through kindness.

Thank you for being here. We’re so happy to support you.